iPhone 7 Plus Camera Problems
A number users have reported iPhone 7 Plus camera problems like their camera screen turn to black, green, or purple, accompanied by “Emergency. iPhone needs to cool down”. Other users also reported that their iPhone’s cameras are dying and they have no idea what to do. If you are facing the same issue, then check out these iPhone 7 Plus camera tips.
iPhone 7 Plus cameras showed black or blue screen
iPhone 7 Plus cameras showed black or blue screen and displayed message “Emergency. iPhone needs to cool down.” Some users had reported that their iPhone 7 Plus cameras turned to black image preview when they opened up the camera app. Other users said that they got green, purple or blue screen accompanied by message ‘Emergency iPhone needs to cool down.’
How to Fix it
Apple, thankfully, has put a problem solving the issue. So, the first thing you should do when you see a black screen on the Camera app is to make sure that nothing is blocking the camera lens. Removing the case will also help.
Second, try to Force close the camera app and then open it again. Third, try to restart your iPhone, then open the app again. Next, try each of the cameras on your iPhone 7 Plus, and if the black screen is only on one camera, you can visit Apple Retail Store or Authorized Service Provider to get some help.
Flash is not working
Some users reported that their iPhone 7 plus camera stopped working and the flash is not functioning either. If you are facing the same issue, then here are things to do to fix it.
How to Fix it
First, try to check the flash by using Control Center. Try to turn it off and on. You can contact Apple support if you see that the LED flash is not working as a flashlight.
Second, try to check your flash settings. The wrong setting may cause the flash goes off every time you take a photo or even doesn’t work at all. There will be some options on the setting, and you may choose your favorite.
Third, check out your iPhone’s condition. The flash may stop working when your iPhone gets too hot, so you will need to cool it down.
Apple also releases some instructions on its support center. Following the instructions may help you to solve the iPhone 7 Plus camera problems. If necessary, you can make a Genius Bar reservation.